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In the event of a claim we'll always be at your side to help
wherever you happen to be.

We know from experience how important quick, sound decisions are in emergencies.
This is why we're at your disposal when you need help and advice.

Please report the loss as quickly as possible to:

Tel. +49 551 - 3 66 69
Fax +49 551 - 3 66 61
Mobile +49 172 - 5 67 37 77


or use our
24-Hour Claims Hotline +49 180 - 372 0 372*
*0.09 EUR/minute when calling from a landline in Germany – rates may vary with mobile networks

We know what's important in an emergency. Following the right procedure when making a claim
will help both you and us to deal with the loss quickly.

adobe pdfProcedure for claims pdf, 48 KB
adobe pdfClaim form pdf, 455 KB

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